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The IT Management as a Service Market is divided into BFSI, IT and Telecom, Healthcare, Retail and E-Commerce, Public Sector, and Others based on the end-user. In 2020, the BFSI sector had the biggest market share of 31.29 percent, and it is predicted to increase at a CAGR of 8.43 percent over the forecast period. For banks to support their internal procedures and provide improved customer service, they must implement trustworthy IT service management systems. In their day-to-day IT operations, ITMS ensures maximum service efficiency. These factors are propelling this segment’s ITMS market growth. During the Forecast Period, the IT and Telecom segment is predicted to increase at a CAGR of 7.84 percent.

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